If yes, please make sure that when you download the file from your device, AirDroid is keeping running on your phone because sometimes it will killed by the phone's process.Īnd you can go to Setting > General > Click keep AirDroid running in the background.įeel free to let us know if you need further help. We would like to confirm with you that are you use File management feature like the picture shows? Thank you for your feedback and sorry for any inconvenience that you've experienced. I have also tried on multiple networks (work and at home)Īll permissions (including mirror) have been granted, firewall allowing on all network types (home, work, public). I have tried restarting both phone (Galaxy S9 +) and computer.īoth phone and PC are on the same network (of course). Although sometimes it starts and then fails to download due to "network issues". File transfer just says "waiting" and never starts. Backup backs up MAYBE one or two pictures and then just stops. This thread is archived New comments cannot be posted and votes cannot be cast comments. How do I fix this If I remove all lock screen security I am able to backup to Google only until I add lock screen security back. However, I have followed all the instructions, enabled all permissions on the phone, let the program through the firewall, downloaded the desktop client, but all to no avail. On a new Oneplus, 8 Google Backup is stating Waiting to Backup but never backs up. Ok, so I recently installed AirDroid, and immediately purchased the premium version because I was so excited that I could actually backup my files from my SD card to my PC (WIN 7 pro).
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